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Forums / My account is broken

My account is broken

  • Unknown's avatar
    aibali · Member · Jan 27, 2015 at 6:38 am
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    Hi there,

    My account stopped responding to me. I tried many times on different browsers and cleared cookies many times before logging in. But every time I came back on the site, when I click on the My Sites logo in the header, it does not respond at all.

    So I cannot view or edit any of my sites. Could you help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    starbriteasparkles · Member · Jan 27, 2015 at 6:46 am
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    Hello,

    My accounts are not working either, and it appears that they have been tampered with. The first is Starcopia.com. When I type that in there is a post showing that was made a draft and not for the public, yet it is showing. I cannot access by dashboard or get any response at all.

    Also my second blog at http://www.footprintsintheshiftingsand.com is also affected. I cannot access by dashboard nor get any response. All that is there is a blank page.

    Please help.

  • Unknown's avatar
    starbriteasparkle · Member · Jan 27, 2015 at 6:53 am
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    Strange. ./

    It is now working again. My sites are both working.

  • Unknown's avatar
    aibali · Member · Jan 27, 2015 at 6:56 am
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    Ah! It’s working now for me as well!

    I think the site was overloaded just now…

  • Unknown's avatar
    rachelmcr · Member · Jan 27, 2015 at 11:06 am
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    Hi everyone, sorry about that! We launched a change that caused some problems for the My Sites page, and once we saw the problem our team fixed that up. If you run into any other trouble, please start a new forum thread with your concerns and we’ll help you out. :) Thanks!

  • The topic ‘My account is broken’ is closed to new replies.

Tags

  • account stop working

About this topic

  • In: Support
  • 4 participants
  • 4 replies
  • Last activity 11 years
  • Latest reply from aibali

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