My account is hacked and the username and email was changed by the hacker
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Hi… My wordpress account was hacked and the hacker changed that account’s linked email, account name and deleted one of my bought domain yesterday… I sent several emails to the wordpress team yesterday but got no responds…
Can somebody help me ASAP?
The blog I need help with is: (visible only to logged in users)
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I just create a new free account by using the email that was linked into my stolen account to use this forums to reach for helps…
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If someone was able to do as you says, it means you have a serious security problem as they have full access to your email address.
First: you can’t use the same email address for another wordpress.com account.
Second: a changed email address is locked for 30 days.What is the domain you are talking about?
If you bought that domain and plan from wordpress.com, you can restore access to the account owning that purchase by using the Transaction ID at https://wordpress.com/support/account-recovery/#account-recovery-help -
Yeah… I admitted that I was ignorant on the security issues and I guess my password for the wordpress account was not strong enough… And I also didn’t enable the authorization app…
As for your first and second point, well… actually I am sure that I am using the old email account that was changed… Not sure what happens…
Yeah, I filled the form with my transaction ID yesterday but nobody contacts me yet. Thanks for pointing that out…
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As for the email address, I double checked my gmail login history. Nobody loged into that and I also enabled the 2-step verification so I guess the hacker was unable to access my gamil.
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