My account keeps making me log in

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  kaitlynhammond · Member · Jan 10, 2017 at 3:08 pm

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  I am not able to accomplish anything that needs to be done because I keep being required to log in (around every 15 seconds or so) I have tried clearing my browser cache and deactivating plug ins, per web forums I found. Haven’t had any luck with those methods.

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  dragoso · Member · Jan 10, 2017 at 3:10 pm

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  Hi @kaitlynhammond,

  Would you please let me know what’s the website in matter ? Let me know the domain name.

  Looking forward to hear from you!

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  kaitlynhammond · Member · Jan 10, 2017 at 3:33 pm

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  ioufinancial.com

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  dragoso · Member · Jan 10, 2017 at 3:36 pm

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  Hey Kaitlyn, thanks for your reply!

  The issue you encounter is related most of the times to a small script error ( a bad theme or plugin ) or rarely because of the server configuration ( php versions, etc). However, in your case, as I see the website is hosted at MediaTemple and I think the best/fast option to fix this issue would be to contact them and report this issue. If you still have any questions, please let me know :)

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  kaitlynhammond · Member · Jan 10, 2017 at 3:37 pm

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  Thanks!

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  dragoso · Member · Jan 10, 2017 at 3:59 pm

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  You’re most welcome! Have a good one Kaitlyn!