My account may have been hacked

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  ismatj · Member · Dec 20, 2018 at 7:48 pm

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  My password is no longer working and none of the emails that should be associated with the account are working to reset the password.

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  kokkieh · Staff · Dec 21, 2018 at 12:19 pm

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  Hi there,

  Can you please tell us the address of the site you are trying to access?

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  amplifytheecho · Member · Dec 21, 2018 at 1:05 pm

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  I had a similar experience. On the app yesterday. I could not access the live version of my blog. I was stuck in editor mode. Mind you, I believe somebody has been tampering with my blogs ever since I started it up.

  Hackers and those who commit computer criminality should have their fingers chopped off.

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  staartmees · Member · Dec 21, 2018 at 1:08 pm

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  @amplifytheecho: the same question as for the TS: what is the URL of your site on the wordpress.com platform?

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  amplifytheecho · Member · Dec 21, 2018 at 1:11 pm

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  https://amplifytheecho.wordpress.com/
  Can you tell me who is hacking.?

  I have an idea. Although, that wouldn’t be an issue for you to resolve. I just need to complain to their Ombudsman.
  ;-)

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  staartmees · Member · Dec 21, 2018 at 1:38 pm

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  Staff members access to the log files. Please wait for their response.

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  fstat · Staff · Dec 21, 2018 at 2:08 pm

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  Hi @amplifytheecho,

  I don’t see any suspicious activity on your WordPress.com account. If you believe that someone gained access to your account I suggest changing your password (https://en.support.wordpress.com/passwords/) and enabling the Two Step Authentication (http://en.support.wordpress.com/security/two-step-authentication/).

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  amplifytheecho · Member · Dec 21, 2018 at 2:40 pm

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  I didn’t say somebody has accessed it. I said the strange restrictions and stats don’t make sense. Can you tell me how 1 visitor can register 2 views on an article.?

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  amplifytheecho · Member · Dec 21, 2018 at 2:41 pm

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  If people are making money from site views and there is fraud going on…….I would hate to be the CEO of WordPress.

  I am off, to get somebody to investigate.

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  staff-doublebassd · Staff · Dec 21, 2018 at 6:22 pm

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  Hey there @amplifytheecho,

  I responded to your thread you created about this issue.

  Please respond to that thread if you have any other questions.

  Thanks!

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  ismatj · Member · Dec 21, 2018 at 7:46 pm

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  the website was: http://www.theglamourlist.com

  The hacker has installed a new version of wp

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  arvindsinghu · Member · Dec 21, 2018 at 8:33 pm

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  Hi @ismatj,

  Your site is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  btw I’m afraid to tell you that your site is under attack, cuz I was able to login in your website dashboard using /wp-admin and it took me to fresh install page :D
  Thanks !!!

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  amplifytheecho · Member · Dec 22, 2018 at 11:07 am

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  .

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  supernovia · Staff · Dec 22, 2018 at 8:51 pm

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  @ismatj, honestly I’d recommend contacting your host and asking for a backup to be restored. Good luck!

  And @amplifytheecho, please be sure to post in your own thread (certainly with more than a dot if you need more help, too.) Your issue is unrelated to this one as their site is not hosted here.

  I’ll go ahead and close this thread.

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  supernovia · Staff · Dec 22, 2018 at 8:52 pm

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  also, thank you @arvindsinghu and @staartmees for your help. :)