my account nadireatas14.wordpress.com states that it was deleted by the author

  • Unknown's avatar
    nadireatastorontoluxury · Member ·

    my account nadireatas14.wordpress.com states that it was deleted by the author

    I did not delete it – what’s going on

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Hi there, since you didn’t delete this, if you believe that somebody has compromised your account, changing your password is the best thing to do. Ensure it’s a secure password: https://en.support.wordpress.com/selecting-a-strong-password/

    I’d also suggest highly recommend using 2 Step Verification: https://en.support.wordpress.com/security/two-step-authentication/

    Also ensure that you use 2FA on your email, this is highly recommended no matter what services you use. If you inform us of your provider, we may be able to help with that.

    This will help keep your account very secure, but staff will be able to check for suspicious activity anyway.

    In terms of your site being deleted, site deletions can be reversed by a WordPress.com staff member if it was deleted less than thirty days ago. They’ve been tagged, so they’ll likely respond in a few hours.

    Please be patient whilst awaiting their response. :)

  • kokkieh · Staff ·

    Hi there,

    You deleted that site yesterday when you changed the site address to nadireatas16.wordpress.com. When changing the site address you had to confirm that you understand this will happen before the process would complete.

    If you want us to undelete that site, please confirm, but the site address change cannot be reversed.

    If you did not change your site’s address, then please follow the steps @torres126 gave above to secure both your WordPress.com and email accounts, but I see no recent password changes or password reset requests on your account, so if someone else logged into your account it was someone who already knew your password.

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