My account was deleted?

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  rafaelribeirovisuals · Member · Jan 30, 2016 at 4:56 pm

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  Good afternoon. I wonder what happened to my account. I had a website full of pictures and videos on WordPress and suddenly all content disappeared. I can’t even access my admin page. What’s going on?

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  timethief · Member · Jan 30, 2016 at 5:10 pm

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  What is the URL of the blog you refer to?

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  timethief · Member · Jan 30, 2016 at 5:13 pm

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  https://rafaelribeirovisuals.wordpress.com is no longer available.The authors have deleted this site.

  rafaelribeirovisuals.com is hosted by Internet Ltda
  WHOIS: Click Here
  IP Address: 177.52.160.17
  Name Servers:
  ns2.dialhost.com.br
  ns4.dialhost.com.br
  ns3.dialhost.com.br
  ns1.dialhost.com.br

  That site is not hosted by wordpress.COM and we do not provide support for it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  rafaelribeirovisuals · Member · Jan 30, 2016 at 5:15 pm

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  Thanks for your reply.
  http://www.rafaelribeiro.net
  http://www.rafaelribeirovisuals.com

  I’ve checked with the hosting service and everything was ok.
  When I logged in wordpress, everything was gone. Both pages, portfolios, etc ..

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  timethief · Member · Jan 30, 2016 at 5:18 pm

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  rafaelribeirovisuals.com is hosted by Internet Ltda
  rafaelribeirovisuals.net is not registered yet

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  rafaelribeirovisuals · Member · Jan 30, 2016 at 5:25 pm

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  Well, I guess I’ll have to check with the host again.
  Not even the page I always used to login ( http://www.rafaelribeiro.net/wp-admin ) is opening.

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  timethief · Member · Jan 30, 2016 at 7:37 pm

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  That’s definitely a wordpress.ORG install error message you get when you click that link.

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  rafaelribeirovisuals · Member · Jan 31, 2016 at 2:55 pm

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  I realized that the Contact-Form 7 were messing everything. I still can not access the admin page, but this has to do with the php space on my host. I’ll change my plan to solve the problem. Would you have a host to recommend that works well with WordPress?

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  timethief · Member · Jan 31, 2016 at 5:57 pm

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  See here for recommended hosts https://wordpress.org/hosting/