MY account was deleted!?

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  casavenallc · Member · Mar 30, 2023 at 10:46 pm

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  My entire account was deleted, including my paid for themes. .

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 30, 2023 at 11:04 pm

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  I also see no past activity in your billing history here: https://wordpress.com/me/purchases/billing/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!