my account was hacked and my articles were deleted!
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Hi! I’ve logged into my account today after about 8 months and found out that all the articles that I wrote have been deleted! I need help to recover those articles as they are very very important to me! Please help!!
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Hey there,
What is the URL for the website that you need help with?
I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch as soon as possible to look into your inquiry.
For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Hope your issue gets resolved soon!
Cheers
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Hi! We logged into our account today and came to a blank webpage for our blog and all of our data has been removed. Please help us! This is critical to our charitable works!
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As I mentioned we cannot look into this issue for you unless you provide us with the URL for the website in question.
Please do so and we will do our best to help!
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We were about to purchase the Premium service and saw that our files had been hacked. We need to know that our materials are safe on your server to upgrade our account.
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Hello there,
We have provided our URL. Please help us.
Your reply was caught in our forum spam filter.
ns1.meganameservers.com
ns2.meganameservers.com
ns3.meganameservers.comtridentfoundation.net is not using name servers associated with WordPressdotcom (where we are) and appears to be up and running. If you still need help with this issue, please contact your web hosting provider. If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having.
Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). For more information on the differences: https://en.support.wordpress.com/com-vs-org/
Best wishes.
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