My account won’t let me upgrade

  • Unknown's avatar

    I need to upgrade my fulfilledpromise.org site to the WordPress business plan but it only shows the jetpack plans. Am I am to be sent a link to upgrade?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    The Business Plan is only available for sites that are hosted on our WordPress.com managed hosting, so it’s not able to be applied to fulfilledpromise.org since it is with another provider (Bluehost) instead of hosted with us directly.

    If I can ask, what is prompting your upgrade? There is a specific feature or features of the Business Plan that you are interested in? Or are you

    I’ve visited fulfilledpromise.org and based on what I see, if you wish to move to WordPress.com so you can use the Business Plan on your site, that will be easily accomplished by migrating an exact copy of your site to our managed hosting. We have a plugin that will take care of the complicated bits, so on your end it’s just a few clicks to get things started:

    WP
    Import using Move to WordPress.com
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    This will move an exact copy of your current Bluehost site, but it will not touch your domain or “take down” that site. Instead the migrated copy will be on a private URL temporarily where you can look things over and confirm the move was a success. Once you are ready, as a last step the domain can be moved, which will seamlessly replace the current site with the one hosted here.

    Let us know if you have any further questions! Full site support is included in our hosting, so we will be happy to take a closer look.

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