My acct is a mess!!!!

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  travelinggump · Member · Jul 7, 2017 at 3:45 am

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  Travelinggump.com is my account. My daughter (email visible only to moderators and staff) help me set it up and it somehow made her the owner. You gave me a link for her to transfer the acct to me. I have premium membership now it shows I have none and my site is travelinggump. WordPress. Com and it wants me to pay again and I can’t hmeven modify my site now!

  The blog I need help with is: (visible only to logged in users)

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  terrybrownell · Member · Jul 7, 2017 at 3:47 am

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  Hello!

  I’m tagging this post for the staff’s attention. I’m sure they can assist you with this.

  I hope that helps, and let me know if you have any other questions!

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  travelinggump · Member · Jul 7, 2017 at 3:53 am

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  So what do I do now?

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  travelinggump · Member · Jul 7, 2017 at 3:54 am

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  It’s late do I sit here and wait?

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  terrybrownell · Member · Jul 7, 2017 at 6:14 am

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  Hi,

  I’m certain that the staff will respond as soon as possible. Thank you for you patience.

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  gemmacevans · Member · Jul 7, 2017 at 10:01 am

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  Hi travelinggump,

  I’ve just replied to the email you sent us, we can work through the next steps there.

  The site needs to be transferred by the current owner, so if your daughter is having problems doing so, please ask her to get in touch and we’ll be happy to help.

  Thanks!

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  travelinggump · Member · Jul 7, 2017 at 10:22 am

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  Thx. What is the easiest way for here to get in touch with you?

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  gemmacevans · Member · Jul 7, 2017 at 12:16 pm

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  You’re welcome, she can reach us using this link:

  https://wordpress.com/help/contact