My alert button in up right side is not run correctly. Why is the cause?

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  mastelerillo · Member · Oct 6, 2015 at 5:29 pm

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  Hi,

  My alert button (for likes, comments or stathistics news) not run correctly. Is always in yellow colour but I can´t open alerts window.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Oct 6, 2015 at 7:14 pm

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  Hi there! Can you please try clearing your cache:

  Solve Common Browser Issues

  and your cookies:

  Solve Common Browser Issues

  And then let me know if this is still happening?

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  mastelerillo · Member · Oct 6, 2015 at 7:35 pm

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  Hi

  I was clearing my cache and cookies and problem persist.

  :(

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  shawnajroberts · Member · Oct 6, 2015 at 8:43 pm

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  Can you please visit this link and let me know the browser and version you’re running?

  http://supportdetails.com/

  Also make sure that both JavaScript and Cookies say “Enabled”.

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  mastelerillo · Member · Oct 6, 2015 at 9:28 pm

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  Hi again

  My browser is Chrome 45.0.2454.101

  Cookies and Java is enabled!

  Thanks

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  timethief · Member · Oct 6, 2015 at 10:01 pm

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  If you are using the Alexa extension on your browser please try disabling it and then clear your cache and cookies and try again.

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  mastelerillo · Member · Oct 7, 2015 at 2:48 pm

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  Hi

  What is the Alexa extension?

  How disabling this?

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  shawnajroberts · Member · Oct 7, 2015 at 6:57 pm

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  We actually just pushed a fix for the Alexa extension! So that shouldn’t be an issue anymore timethief! :)

  @mastelerillo – Can you confirm that you’re still having trouble with this? If you are, then it definitely wasn’t caused by the extension.

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  timethief · Member · Oct 7, 2015 at 6:58 pm

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  @shawnajroberts

  We actually just pushed a fix for the Alexa extension! So that shouldn’t be an issue anymore timethief! :)

  Thanks for letting me know that.

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  mastelerillo · Member · Oct 11, 2015 at 3:36 pm

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  Problem is not resolved. Still fails alert button.

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  mastelerillo · Member · Oct 13, 2015 at 5:33 pm

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  Hi again,

  Recent I resolve the enigma! ;) Problem with cookies restriction! Now is running perfectly!

  Thanks for everyone!

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  timethief · Member · Oct 13, 2015 at 5:34 pm

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  Great news! Thanks for sharing it here and best wishes with your blog.