My Blog Disappeared

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  simply0strange · Member · Dec 11, 2017 at 2:58 pm

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  Hello,

  I have a blog for a class assignment due today and I went on to post on a different blog to notice the name wasn’t there –just the globe icon for where it should be. I check my sites page to look for it and when I click the spot where it should be, it isn’t there. I have even types the URL into the search bar and nothing pops up.

  I’m freaking out because there is no way I can re-write those posts in less than a day.

  Please help! What happened to my blog?
  Blog name: sionnainfo265miniblogassignment.wordpress.com

  ~Sionna Hartigan

  The blog I need help with is: (visible only to logged in users)

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  realsimpleway · Member · Dec 11, 2017 at 3:00 pm

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  Hi,

  Can you please try this on a different browser. It can sometimes be caused by cache. Please tell us and I’ll be able to help!

  Thanks,

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  simply0strange · Member · Dec 11, 2017 at 3:05 pm

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  I’ve used Google chrome on two different computers and firefox on just one. I get a blank page still when I use the URL to get to the site.

  :/

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  simply0strange · Member · Dec 11, 2017 at 3:22 pm

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  I went onto WP Admin and it shows the address, although the Blog Name is gone. Through there I can at least get to the Stats page which I could not before, but I cannot get to the blog posts or anything else.

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  realsimpleway · Member · Dec 11, 2017 at 3:24 pm

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  Hi,

  Okay. Thanks for the details. Do you have any links of a blog post itself? If I can get one, I’ll be able and assist further.

  Thanks,

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  simply0strange · Member · Dec 11, 2017 at 3:25 pm

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  Hi,
  Yes I do.

  Here is a page: https://sionnainfo265miniblogassignment.wordpress.com/books-in-alphabetical-order/

  Here is a post:

  The Passion of Dolssa by Julie Berry (Audiobook)

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  realsimpleway · Member · Dec 11, 2017 at 3:42 pm

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  Hi,

  I checked those posts, and pages, and it looks like you probably started fresh, by clicking the settings area. May I ask what plan you have with WordPress.com? This will help me be able and find you the right support.

  Thanks!

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  galois · Member · Dec 11, 2017 at 3:43 pm

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  I tagged this thread with modlook for staff assistance.
  Be patient, while waiting. :)

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  simply0strange · Member · Dec 11, 2017 at 3:44 pm

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  I have the free plan.

  I started fresh? I can’t remember the last time I went into the settings area… maybe a month or so ago.

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  galois · Member · Dec 11, 2017 at 3:45 pm

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  BTW, https://sionnainfo265miniblogassignment.wordpress.com/ shows a “blank page”.

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  simply0strange · Member · Dec 11, 2017 at 3:47 pm

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  I know, that is part of the reason why I’m so confused.

  There should be 35 posts and 2 or 3 pages.

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  realsimpleway · Member · Dec 11, 2017 at 3:48 pm

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  Hi,

  Thanks for that! @galois has helped you!
  
  @simply0strange, a staff will be with you soon , and they will have more control over your site for you :)

  Thank you and have a great day !

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  galois · Member · Dec 11, 2017 at 3:48 pm

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  I know, that is part of the reason why I’m so confused.

  I know too. For that reason, I tagged this thread with modlook for staff assistance.

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  realsimpleway · Member · Dec 11, 2017 at 3:51 pm

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  Ok,

  If you have the Personal or Above plan(s), you would have more support especially by Live Chat.

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  simply0strange · Member · Dec 11, 2017 at 3:53 pm

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  Okay,

  So, does that mean nothing can be done? Should I give up on this blog?

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  realsimpleway · Member · Dec 11, 2017 at 3:57 pm

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  Hi,

  No, that isn’t what that means. You are actually in the right place with the Free Plan.

  Again, as mentioned, a staff (WordPress.com Support team) will be with you as soon as possible, and you would have more support since they can also see what is causing it in depth.

  Thanks!

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  galois · Member · Dec 11, 2017 at 3:58 pm

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  So, does that mean nothing can be done? Should I give up on this blog?

  Again: For that reason, I tagged this thread with modlook for staff assistance.
  Be patient, while waiting, please.

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  simply0strange · Member · Dec 11, 2017 at 3:59 pm

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  Oh okay, thank you.

  Sorry for overreacting.

  Thank you for your assistance.

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  gemmacevans · Member · Dec 11, 2017 at 4:08 pm

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  Hi Sionna,

  I’ve looked at your account and sionnainfo265miniblogassignment.wordpress.com is showing under My Sites. A screenshot of what you can see under My Sites would be helpful if you are able to make one:

  Take a Screenshot

  Please include as much of the page as you can and upload the screenshot to your Media Library so I can take a look.

  Thanks!

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  simply0strange · Member · Dec 11, 2017 at 4:12 pm

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  Hi,

  I clicked on Media library and went to My Sites and everything was there. Even typed in the URL and the page popped up. It is working again!!

  I don’t know what you all did, but thank you so much. Literally about to start crying I’m so relieved to not be worried about failing this class.

  Thank you for everything,
  ~Sionna