my blog does not work

  • Unknown's avatar
    angelhdezp · Member ·

    when I want to publish a blog entry something strange happens on my website

    Self-declared URL: angelhernandezcomunicacionconanimales.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to us for support with your WordPress site. I understand you’re experiencing an issue when trying to publish a blog entry. However, it appears your site is hosted with a different provider and uses the free, open-source version of WordPress software. At WordPress.com, we provide managed hosting services, which limits our ability to assist with sites not hosted on our platform.

    To give you a bit of insight, our managed hosting at WordPress.com offers various benefits, including automated updates, security features, and expert WordPress support. You can learn more about our managed hosting services here: https://wordpress.com/hosting/

    If you are considering switching to a more streamlined experience, we offer an easy-to-use migration plugin that can help you move your site to our managed hosting. This plugin simplifies the process of transferring your content to WordPress.com. For more information about this migration tool and how it can benefit your site, please visit:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    In the meantime, since your current site is using the open-source WordPress software and is hosted by a different provider, the best source of assistance would be the community support forums for the open-source version of WordPress. There, you can find a wide range of experts and users who can help troubleshoot and resolve the issue you are facing with publishing blog entries. You can ask for help at the following address: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful. Please don’t hesitate to reach out if you have any questions about our managed hosting or the migration process.

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