My blog has been cancelled
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I have payment in the last year, but now, i made a mistake, so the blog has been cancelled, can you help me recovery it?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your blog has not been cancelled. Even if you allow upgrades to expire your site continues to exist at the free address we gave you when you created it, and all your content still exists at http://fushr.wordpress.com/
All that has been cancelled is the domain mapping upgrade connecting your domain, fushr.com, to the site. To add a new one, go to My Site ->Plans and add a new paid plan to the site. Then go to Domains ->Add and select the option to use a domain you already own and add a new domain mapping upgrade.
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Hi ,
Thanks for your reply. I have know it. But why i also need to paid, i have payment in last year, it has not expired. I have payment in 2018.8.30. There is still have several months of use.
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Your domain may not have expired yet but you pay someone else for that. It sounds like it is your WordPress.com upgrade here that allowed you to map that domain to your WordPress.com site that has expired.
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Hi @topfashionadmin,
When you canceled your plan last year you received a full refund as you can see from your billing history here:
https://wordpress.com/me/purchases/billing
Therefore, you need to repurchase a plan and map your domain again by following the instructions @kokkieh provided above.
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That upgrade didn’t expire. You cancelled it on the same day you bought it, and we gave you a full refund. When that happens, the upgrade is removed from your account.
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But now, we want to the domain mapping upgrade connecting our domain, fushr.com, the account is also remind me to upgrade the package. can you help me to mapping upgrade till 30th August,2019?
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Hi there,
You will need to repurchase the personal plan and mapping upgrade which will extend the subscription for a full year from now. You can go here to purchase the plan:
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I am all clear about the upgrade plan. The problem is the original plan.
I made the payment of 48$ for one year on Augest 30th, 2018.
Recipit ID:[redacted]
stripe:[redacted]Please check why this order is expired.
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I’ve removed the information from your above post. Please do not post such information in these public forums as they are quickly indexed by search engines.
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I have restored the Personal plan and the domain mapping for fushr.com back to your account.
Let me know if there’s anything else I can do for you. I’m happy to help.
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