my blog has been hacked

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  aliceaprilpersonal · Member · Nov 26, 2013 at 2:10 pm

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  My blog has been hacked. Now random posts appear on my page I dont want to reinstall it because I will lose all the content. Will changing password help or it can get easily hacked again.
  Please contact me back, this problem has to be solved as soon as possible. I use this site for business.
  Thank you
  Alice

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 26, 2013 at 11:41 pm

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  What is the URL?

  If any person or any bot is posting anything to your blog then you have provided them with the ability to do so either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.

  Who, aside from you, has access to your login information?

  Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs

  1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

  2. Disable post by email > http://en.support.wordpress.com/post-by-email/

  3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

  4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

  5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  6. Set up two step autheneticateion http://en.support.wordpress.com/security/two-step-authentication/

  Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  kardotim · Member · Nov 28, 2013 at 7:41 am

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  Please follow the steps above and let us know if you need any further assistance.

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  auxclass · Member · Nov 28, 2013 at 7:56 am

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  I dont want to reinstall it because I will lose all the content.

  What is the URL of the blog in question? We can’t “reinstall it” here at WordPress.COM – you might be in the wrong forum.

  For more on the difference: http://support.wordpress.com/com-vs-org/