My blog has disappeared – when searching says "webpage not available"

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  cmssr · Member · Apr 29, 2015 at 4:33 pm

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  My blog has been working fine but now says “webpage unavailable”.

  My domain name provider has checked everything from their end and said all is set up as should be. They said WordPress is not showing my website online.

  What could the problem be? It has been down for nearly 2 weeks now, and I can’t get an answer from anyone.

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Apr 29, 2015 at 4:38 pm

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  My blog has been working fine but now says “webpage unavailable”.

  The blog I need help with is cathymasser.wordpress.com.

  http://cathymasser.wordpress.com/ is alive & well.

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  cmssr · Member · Apr 29, 2015 at 4:56 pm

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  Thanks for answering so quickly!

  The problem is, I have bought a domain name (www.cathymasser.com) which was redirecting fine – I set it up to redirect at WordPress using NS1, NS2 NS3 as requested. Now though, http://www.cathymasser.com is showing unavailable.

  Any thoughts? I have talked to UK2 (the domain name supplier) and they have done all they can.

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  galois · Member · Apr 29, 2015 at 9:59 pm

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  No Domain Mapping Found
  There is no domain mapping upgrade for cathymasser.com. If you would like to use this domain you will first need to set up domain mapping.

  There is information on how to set up domain mapping in our support documentation. If you need help after that, please contact our support team.

  From https://en.support.wordpress.com/domain-helper/ (put http://www.cathymasser.com/ and clic on Validate Domain button)

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  cmssr · Member · Apr 30, 2015 at 9:56 am

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  Thanks very much. The only thing is it is asking me to pay again… I already paid to map my domain when I set up my WordPress.