My blog has gone down

• 

  comacodirect · Member · Jul 11, 2018 at 3:06 pm

  • Copy link
  • Add topic to favorites

  I click on the link – http://blog.comacotoys.com/ and get ‘access denied’. What has happened?

  The blog I need help with is: (visible only to logged in users)

• 

  kosiew · Member · Jul 12, 2018 at 2:55 am

  • Copy link

  hi,

  Your website is not hosted on WordPress.com.
  If you are unsure who your hosting company is, you can check your site at https://www.whoishostingthis.com.

  We’re able to help only with websites hosted on WordPress.com.

  To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

  WordPress.com vs. WordPress.org

  You could look in this forum; perhaps someone there has experienced something similar:
  https://wordpress.org/support/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  Your hosting provider customer support may also be able to help you.

  Hope this helps