My blog is down
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I just updated my Google+ plug-in and I got this message and can no longer access my site.
Fatal error: Class ‘apiAuth’ not found in /home2/gskene/public_html/wp-content/plugins/google/lib/external/google/auth/apiAuthNone.php on line 24
The blog I need help with is: (visible only to logged in users)
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You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out:
You may also wish to contact your host’s support team for more assistance.
If you have any questions regarding WordPress.com, please let us know.
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It apparently is not a Word Press issue, but rather a Hostgator issue. I have been in contact with my host (Hostgator) – just to pass it along, it is apparently happening to all Word Press sites Hostgator hosts. To make matters worse, they are totally unresponsive – have not answered calls, e-mails and the “live chat” is not functioning. You might want to consider that when recommending Hostgator to clients in the future.
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I understand how frustrating hosting issues can be.
If you are interested in moving your site’s hosting back to WordPress.com, the following page should assist you:
http://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-org
Let us know if you have any more questions.
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