My blog is down showing a white page and a "Invalid key [4]" message. ?!?
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My site doesn’t load since yesterday night. Last time I checked was yesterday (01.04.2014) at around 21:00 CET. Right now when I open http://www.alpha-iv.com I get a blank page and a “Invalid key [4]” message. I have no idea what has happened and don’t know what to do.
This is the homepage of my company and there is daily traffic on it, I need it live immediately. Please help!
Thank you.
The blog I need help with is: (visible only to logged in users)
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Update: after submitting this request right now the site is up again. In the stats I saw a drop of traffic, and would like to know what has happened.
This is the second time my site was suddenly down in the last month or so, this must not happen. One more downtime and I’ll have to move it off WordPress.
Thank you. -
Hi!
I completely understand your frustration. Can you provide a bit more detail regarding the issue? What browser you’re using when you see this message? Also, is this only on your homepage or on additional individual blog pages as well?
I’m glad your site is working again! With the above details, I’ll try to get to the bottom of what happened.
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Hi, I’m using Chrome Version 33.0.1750.152 on a Mac. I also tried Safari, same situation. I have http://www.alpha-iv.com as my start page in Chrome since last time the site went down I didn’t notice right away, so that is the page I checked.
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Hi @electroboris,
I apologize for the site downtime. I understand how frustrating that must be! It appears as though your site is functioning correctly now, and I’ve been unable to reproduce the issue in either Chrome or Safari. If this happens again, could you please take a screenshot? That will help us to troubleshoot the issue going forward.
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