My blog is not fully loading…

• 

  madisunanne · Member · Jul 7, 2012 at 3:39 pm

  • Copy link
  • Add topic to favorites

  Hello,

  It’s been about a week or so that my blog is not fully loading…

  I have tested it w/a PC & MAC, & it’s the same on both. I have tried various web browsers, and I still see the spinning circle at the top of the browser as if the page is not fully loaded. Content does not appear missing, but I am wondering why it still seems to be loading. On the taskbar at the bottom of the browser, it does read “Read secure.gravatar.com,” but I am not certain what this entails other than it having something to do with a gravatar. Also, when I am on my dashboard, it’s the same spinning circle at the top of the page. Any idea on what the problem is and how to fix it?

  Here’s the link to my blog:
  http://aninchofhope.wordpress.com/

  Thank you,
  madisunanne.
  <3

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jul 7, 2012 at 3:45 pm

  • Copy link

  If you have AdBlock running please try disabling it.

  If you are not using the https:// secure log in please try using it.
  http://en.support.wordpress.com/https/

  If you are running IE9 in private browsing mode disable that. What it does is reduce the functionailty of the browser to IE7 and IE7 has not been supported since last year.

  These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work for you then we need to know
  (1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

• 

  timethief · Member · Jul 7, 2012 at 3:47 pm

  • Copy link

  P.S. “Do Not Track Plus” (DNT+) or Ghostery disable it.

• 

  madisunanne · Member · Jul 7, 2012 at 4:34 pm

  • Copy link

  @timethief,

  Thank you for your quick response.
  I added the secure log-in, but that did not fix the problem.
  Clearing my browser’s cache did work though…

  All back to normal…

  Thank you,
  madisunanne.
  <3

• 

  timethief · Member · Jul 7, 2012 at 4:39 pm

  • Copy link

  Hooray! I adore happy endings. :)