my blog is not working.please fix rightaway
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why is my blog not up and running on my website?
http://www.soulsationalgatherings.comThe blog I need help with is: (visible only to logged in users)
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Contact your web host.
soulsationalgatherings.com is hosted by Shopify
Name Servers:
ns40.domaincontrol.com
ns39.domaincontrol.comThat site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum.
Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
my blog is being hosted on blog.soulsationalgatherings.com subdomain , shopify.com.
It was working until I put my website on Shopify
Right now I am told by Shopify I need domain mapping upgrade,however I already bought the blog.soulsationalgatherings.com from awhile ago from Godaddy.
This is the error message I am getting right now.
I cannot see where to get the upgrade or what steps to take as wordpress is blocking my blog from working right now
Please advise right away
Thank you -
Hi @soulsationalgatherings, I can see the old site worked before because you had domain mapping at one point, but that expired a while ago. So you do need domain mapping. Pick a plan here:
https://wordpress.com/plansThen use the domain credit at https://wordpress.com/domains to map blog.soulsationalgatherings.com .
Your DNS settings at GoDaddy are correct, though you normally wouldn’t have been charged anything extra for them, so you might check in with them on that.
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Thank you…but I am still confused.Once I get on the “Plan” page of Personal,Premium or Business…I do not know which one I had ? Can you tell me so I know which one to pick?
Also my blog address is blog.soulsationalgatherings.com …would that address be re-instated automatically once I pick a Plan? -
Hi there,
Can you tell me so I know which one to pick?
Pick whichever one suits you best. Personal is a good start.
Also my blog address is blog.soulsationalgatherings.com …would that address be re-instated automatically once I pick a Plan?
Almost. After you pick a plan you need to use the domain credit at https://wordpress.com/domains to map blog.soulsationalgatherings.com . Then it will start working.
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Almost. After you pick a plan you need to use the domain credit at https://wordpress.com/domains to map blog.soulsationalgatherings.com . Then it will start working.
Suggest you follow the instructions mentioned on https://en.support.wordpress.com/map-subdomain/ page to map your subdomain.
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@soulsationalgatherings you got step one done (buying the plan) but you were missing step two (mapping the subdomain) :) . In my checking I was able to map the domain for you, so it works now.
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You’re very welcome. If you need help from here, head to http://wordpress.com/help/contact . Cheers :)
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