My blog isn’t showing in My Site on wordpress.com
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I own my blog and domain however on wordpress.com I can’t see it when I click My Site in the top left hand corner. I think I’ve accidentally linked it to another one of my Wordpess.com accounts which I can’t log in to. Can anyone help? The help guides online aren’t very helpful at all.
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Hi there,
Can you post a link to the site you need help with?
Once we have that, we should be able to point you in the right direction.
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That’s a self-hosted site, not a WordPress.com site.
Can you clarify the issue you’re having, is it that:
a) you can’t log in to muckersiesmovements.com to make changes to it
or
b) you can log in and make changes to Muckersies Movements, but you can’t remember which WordPress.com account it’s connected to?
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The latter. So at the moment I can’t see the enhanced stats that appear when you log in via WordPress.com.
I think I know which account it’s attached to. However I’ve forgotten the password and any time I try and reset the password or log in via a link WordPress.com doesn’t actually send the email
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Hi there,
You’re logged into the wrong account to manage that site, yes. That site is connected via Jetpack to the WordPress.com account with the username, muckersiesmovements.
The password reset emails and login emails are being sent to the address connected to that account, but they’re bouncing with an error that the email is invalid. The email address for that account also has not been verified, likely because our verification email also bounced for the same reason.
Please contact your email provider and ensure the email address is correctly configured and able to receive emails, then try resetting the password again. Otherwise you’ll need to verify your ownership of the account via our account recovery process in order to regain access:
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Thanks for your response.
I did notice yesterday that I put .co.uk at the end of that email rather than .com so I created the .co.uk equivalent as I have both domains. However I’ve not received any emails to the email address associated with muckersiesmovements despite going through the lost password process multiple times. Are you able to push through an email to the email address associated with muckersiesmovements?
Whilst logged in to the WordPress app with this account I can see my blog listed in the My Sites section but can’t see the detailed stats. Just to make things even more confusing!
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Hi there, can you receive emails at the .co.uk email address now? I’ve sent an email to you at that account to verify you can receive the email. Post back here after you get that email and respond so that I can activate the account.
Make sure and check the email spam filter if it does not show up in case the spam filter was a little overzealous.
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I should have been able to but for some reason it’s not come through.
I’ve managed to fix it by disconnecting JetPack and reconnecting it to my current account.
Thanks for your help
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Glad to hear you’ve got the site connected to the other account now. I’ve checked our system and the emails we’ve sent are bouncing back. Could you double check everything is set up correctly on your end with the email address?
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