My blog quit sending emails to all of my subscribers!! Help!!

  • Unknown's avatar
    pamelafhutchins · Member ·

    My blog was happily sending emails to all my subscribers, including me. Then, as of my post on 9/28/10, no of my subscribers got an email. I got all the emails informing me of the trackbacks for the links I put in my post, but no subscriber email (and I am an “instantly” subscriber to my own blog under “manage my subscriptions”). I thought, “aberration.” Then, tonight, it did it again, but this time I didn’t even get emails informing me of the links/trackbac. ks. I am extremely frustrated/concerned, and have checked my settings over and over, and cannot figure out what is wrong. Help, please! :)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    auxclass · Member ·

    Contact support, none of the regular helpers in the Forum have access to the back office parts of your blog – there have been some other reports of subscriber email problems;

    Contact

  • Unknown's avatar
    raincoaster · Member ·

    There are TONS of threads on the email issue lately. It’s nothing you did wrong; it’s a WP.com issue that staff have to fix. Contact them and let them know.

  • Unknown's avatar
    justjennifer · Member ·

    I received a note overnight from Support on a different problem with email subscriptions that:

    We found a small bug in our configuration that prevented the emails from going out correctly between Sept 27th and today. Unfortunately, those emails cannot be resent.

    Going forward–the problem has been fully resolved. Your posts should flow again as expected.

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