My blog URL was accidentally changed and now i don't have access
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in the attempt to update my settings, i accidentally changed my blog URL from the domain i have purchased to something else, and now i do not have access to my dashboard or my site. Is there anyway to restore my site to what it was?
The blog I need help with is: (visible only to logged in users)
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sweethomedarlings.com is hosted by CyrusOne (hostgator)
IP Address: 108.179.234.125
Name Servers:
ns8499.hostgator.com
ns8500.hostgator.com -
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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1. The domain URL is sweethomedarlings.com
2. I’m not sure the answer to this question
3. makinseycockrell is the account registered
4. i have had the domain for over a year. -
Hi there,
Your site is self-hosted, so it’s not on our servers and we’re not able to access it to help you fix this.
For self-hosted sites you cannot simply change the address in the dashboard. It needs to be changed at the server level, otherwise your site will break as has happened here.
You can find the instructions for how to do this on self-hosted sites here:
https://codex.wordpress.org/Changing_The_Site_URL
For more help with this you’ll need to contact your web host directly, as only they can help you access your site’s database and make these changes.
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