My Blog Was Hacked

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  justjillsblog · Member · Oct 10, 2012 at 4:33 pm

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  So, my blog was hacked by some make-money-quick company. They posted something with links telling people to check it out, blahblah.

  I was able to go in and delete the blog as well as change my password, but not via the dashboard. Whenever I go to the dashboard in Chrome, it freezes. Could this be a part of the hack? If so, what should I do? I am able to use the dashboard just fine in Mozilla. Let me know if there’s anything else I can do besides changing my password to fix this and avoid future hacks.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 10, 2012 at 7:39 pm

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  Hi trhere,
  I flagged this thread for Staff assistance. I don’t know why Chrome is freezing for you and don’t think it’s related but Staff will address that.

  Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs
  Read > http://en.support.wordpress.com/security/

  1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

  2. Disable post by email > http://en.support.wordpress.com/post-by-email/

  3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

  4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

  5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

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  justjillsblog · Member · Oct 10, 2012 at 8:04 pm

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  Thank you for your response, timethief. I couldn’t quite figure out how to disable email and voice posting, but I’m guessing they aren’t enabled at all if I have no idea how to do so.

  I made the other changes you suggested. I appreciate your help. :)

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  auxclass · Member · Oct 10, 2012 at 8:08 pm

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  Please double check on the Post by email & voice – someone could have set them up when they were logged in – then they don’t need to log in to post to your blog

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  justjillsblog · Member · Oct 10, 2012 at 8:09 pm

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  Well when I go to the screen options on the New Post screen, I don’t see anything where I can enable or disable email or voice. The links shared above tell me that’s where I should find it, but I just don’t see anything.

  Any suggestions?

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  auxclass · Member · Oct 10, 2012 at 8:22 pm

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  Try:

  Dashboard >> My Blogs >> you should see two coll’s – one that says – Post by Email and the other Post by Voice

  Also double check for extra users

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  justjillsblog · Member · Oct 10, 2012 at 8:29 pm

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  Aha! Neither are enabled. Thank you for your help. :)

  I already made sure there were no extra users.

  You guys are awesome.

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  timethief · Member · Oct 10, 2012 at 8:30 pm

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  Your welcome from me, but I think it’s auxclass who is awesome. ;)

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  justjillsblog · Member · Oct 10, 2012 at 8:31 pm

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  Nah, both of you are. ;)

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  auxclass · Member · Oct 10, 2012 at 9:13 pm

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  You be welcome – just doing my token help for the day :)