My boss added me as an administrator but I didn’t get an invite

  • Unknown's avatar

    My boss added me as an administrator with the username ‘(email visible only to moderators and staff)’ but it won’t let me sign with that username and I didn’t get an invite to that email address

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • What’s the address of your website so I can have a look and point you in the right direction of getting support?

  • Unknown's avatar

    thesensisociety.com

  • Unknown's avatar

    Thanks for that. We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    Your website’s login page is here:

    https://thesensisociety.com/wp-login.php

    If you can’t use that email address to either log in or use the “lost your password” link to reset your password, I would recommend reaching back out to your boss to sort out your site access.

    I hope that helps!

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