My Bundle won't refund (bought yesterday)

  • Unknown's avatar
    andfredi · Member ·

    Hi there, I purchased the Premium Bundle yesterday and have since decided to self-host on another hosting site. I see that you offer refunds within 48 hours and I am well within that timeframe. I have received the confirmation email for the cancelled Nexus (Premium) theme 3 times but no email for the Premium Bundle. Seeing as it is $99 I would really like this matter resolved asap. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Sorry for any frustration. I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    Please let me know if there is anything else I can do for you.

  • Unknown's avatar
    andfredi · Member ·

    Thank you very much, I appreciate the help and speedy reply!

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