My card was declined

  • Unknown's avatar

    I tried mapping my domain with my WordPress account but my transaction was declined. Was asked to use another card? My card is a debit MasterCard.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    There could be several reasons why your card was declined. Ranging from your card not being activated yet, the account being over the limit or closed altogether, or possibly a fraud alert.

    A good first step to take is to call your bank directly and let them know that you’re trying to make a purchase with WordPress.com, just to reassure them that no fraudulent activity is taking place.

    Take a look at this topic to learn more about the types of payment that WordPress.com accepts: https://en.support.wordpress.com/payment/

    Hope that’s helpful to you.

  • Unknown's avatar

    Thanks very much was able to do the transaction after reaching my bank. I very much appreciate for the advice.

  • The topic ‘My card was declined’ is closed to new replies.