my checkout and account page isnt working using woo commerce

• 

  ceventy3 · Member · Dec 28, 2017 at 4:36 am

  • Copy link
  • Add topic to favorites

  hi
  i have changed the theme from the original website i had set up using woocommerce and now the pages of checkout and account details have disappeared and im not sure how to activate them again?
  any help would be appreciated
  http://www.eastcoastpetsupplies.com.au

• 

  avydun · Staff · Dec 28, 2017 at 4:52 am

  • Copy link

  I had a look at http://www.eastcoastpetsupplies.com.au/ and I am able to add items to cart, but the checkout page is blank. This could be a theme-level issue that’s blocking the expected view from showing.

  Also, you have posted in the WordPress.com forums. This place mostly deals with questions and support related to WordPress.com account and WordPress.com sites.

  I suggest you speak to the WooCommerce customer support team here.

• 

  ceventy3 · Member · Dec 28, 2017 at 8:30 am

  • Copy link

  thank you so much, ill take a look and see if i can fix it, and ill contact woocommerce direct too :-)

• 

  avydun · Staff · Dec 28, 2017 at 9:31 am

  • Copy link

  No problem! Happy to help! :)