My chosen header doesn't save!
-
Can someone please help me? I go into themes to customise my header, to the hemingway theme with the header image of the field and barn. I save the new image but it doesn’t reflect on my site (which is published) and when i go back to the header section it says ‘no image chosen’ and have to choose it again. What’s going on :( It was all fine until i changed the tagline text. Please help. Thanks!
The blog I need help with is: (visible only to logged in users)
-
See here for the detailed theme description and header image dimensions required.
http://theme.wordpress.com/themes/hemingway-rewritten/Featured Images are 676 wide by unlimited height on Sticky posts, and 1280 by 416 as header images on single posts and pages.
Go to Appearance → Header
See here for uploading a header image http://en.support.wordpress.com/themes/custom-header-image/#uploading-a-custom-header-image -
That’s not the issue tho. I can choose the right image and sizes, it just doesn’t save it. so when i move from the customisation options my page doesn’t have an image. If i go to customise again, my header image appears blank. Basically it just doesn’t save my selected image.
-
You do not need to use the theme customizer at all.
Go to > Dashboard > Appearance > Header and proceed.If you are not successful, please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
There is no header option for me under ‘Appearance’. And it can’t be anything related to browser as it was displaying fine until i went in to edit tag line in the front image. The only issue is my chosen header (which is the default one suggested btw) doesn’t save.
-
-
Provided you are logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog you have access the blog’s dashboard, and
you most certainly do have Appearance > Header on your dashboard.
https://gibcounselling.com/wp-admin/themes.php?page=custom-headerI’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
-
Yes, please post a screenshot. You can use http://snag.gy/ to share screenshots. Or you can use the WordPress.com guide I linked to and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.
-
-
- The topic ‘My chosen header doesn't save!’ is closed to new replies.