My client failed to join the online class after paid by credit card

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  kenchung67 · Member · Jul 10, 2024 at 10:44 am

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  Hi there,

  I got a issue from My client. He still didnt have the permittion to join the online course after paid the online course by credit card on that day(9/7).Untill now (10/7). I have checked the transaction is approved, but not the money isn’t yet transferred to deposit money account . If there any other setting should be made?

  The blog I need help with is: (visible only to logged in users)

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  kenchung67 · Member · Jul 10, 2024 at 10:48 am

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  ***The blog I need help with is: https://smartmoneyinvestdemy.com/

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  helper-darin · Member · Jul 10, 2024 at 7:37 pm

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  Hi there! I’ll be happy to assist with this 🙂

  So after reviewing your site, it appears that this is related to the Tutor LMS plugin which you’re using to create these courses, correct?

  Since this is a third-party plugin, our support is limited as we aren’t the initial developers and wouldn’t want to give you any incorrect information. I would suggest that you reach out to their support directly here.