My .com blog address (that I bought through you) is not available

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  cathysirett · Member · Jan 4, 2015 at 5:57 pm

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  Hi – -I have one blog )effectivehorsemanship.wordpress.com) where all is going well
  I started another one – bought premium service AND upgraded from TheMinfdulnessJourney.wordpress.com to TheMindfulnessJourney.com — paying the extra — and now the site says it is unavailable and I get this message:
  The server at themindfulnessjourney.com can’t be found because the DNS look-up failed. DNS is the network service that translates a website’s name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

  Can you help? I am stuck having paid for a blog no one can see, including me!

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Jan 5, 2015 at 9:36 pm

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  @cathysirett

  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=themindfulnessjourney.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let me know if you have any questions!