my contact page

  • Unknown's avatar
    jstickmon · Member ·

    I tried to send a test email to myself from the Contact page on my website, but I didn’t receive an email. I asked my husband to do the same and I still didn’t receive an email. Can you help me with this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    patilswapnilv · Member ·

    Hello @jstickmon,

    Did you check the settings for the contact form? Who are the recipients on the contact form?

    When a user submits your contact form, it will be emailed to the author of the post/page (to the email address that they have on file for their WordPress.com account), and the subject line will be the title of your post. If you wish, you can change both the recipient and the email subject of your emails by clicking the “Settings” tab. Separate recipient emails with a comma to send to multiple recipients. You can also change the email address and subject using the shortcode.

    For further details please visit the help doc. about contact form here.

    I hope you find this helpful, please feel free to reply back here, in case you have any further queries.

    Regards,

  • Unknown's avatar
    jstickmon · Member ·

    Thank you. I checked my settings and the correct email is listed. I tested it again by filling out the contact form and still didn’t see email notification that it was submitted.

    Also I’m not seeing the place under Settings where I can change the subject line.

    Is there a person I can call that can help me with this?

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