my correct email has been identified as incorrect
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my *correct* email was typed in several tumes but ‘following a blog’ subscription was unsuccessful as wordpress returned with my email was incorrect.
This is the third problem I am having with wordpress and I have received no help so far over the last two days whatsoever.
If my email is considered incorrect, what is going on?The blog I need help with is: (visible only to logged in users)
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Could you please point out and send a link of where you tried to subscribe to a blog?
Looking forward to your reply.
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This is the link to the blog I tried to follow.
http://theaimn.com/2014/01/12/you-are-a-disgrace-to-our-nation/
Thanks
Keira
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If possible, send me a screenshot of the error message, so I can better understand the issue. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.
The page at the following link has some helpful tips for taking screenshots:
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Are you able to upload it at https://mtlawleyshire.wordpress.com/wp-admin/media-new.php ?
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I’m sorry – I’m trying everything and I cannot attach the damn screenshot. It keeps going to email but in a form I no longer (& can no longer) use. I access my mail on the web. Is there an email address I can use to send you the screenshot as an attachment?
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just did.
I hope I’ve ‘captured’ the right thing. Sorry, I must be coming across as such a dummy! -
Could you please describe to me where I need to look at when viewing your screenshot: http://mtlawleyshire.files.wordpress.com/2014/01/wordpress_capture.png ?
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Hi Keira,
Can you let us know what email address you tried to enter to subscribe to that blog? (It will be hidden from the forums for your privacy, but staff can still see it.)
Also, can you let us know exactly where on the page at http://theaimn.com/2014/01/12/you-are-a-disgrace-to-our-nation/ you entered your email? That will help us troubleshoot this for you.
Thanks! :)
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My normal email: (email visible only to moderators and staff).
I clicked on the ‘follow’ link at the bottom of the page, entered my email and the wordpress subscription page came up immediately telling me my subscription was incorrect as my email was invalid/incorrect.
I had the same repsonse when I entered the email in the blog itself where it invites followers
(& thanks)
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Thanks for letting us know those details. I just tried entering that email address in the “Follow” subscription box at the bottom of that blog, and it worked for me. You should get a confirmation email at that address, so you can confirm that subscription.
If you run into this issue again, please let us know and we can keep investigating it for you. :)
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thank you! I have just received an email from them so I can confirm the subscription. What was the problem? Or don’t you know?
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I’m not sure what the issue was, since it worked for me right away. It’s possible that a little typo (like an extra space at the beginning or end of your email address) or just a temporary glitch caused the problem for you. But if it happens again, let me know and I can investigate to see if there’s a bigger problem behind it. :)
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thanks. I’m going for glitch ’cause I know there wasn’t a problem with my typing after the first time it happened :-)
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