My credit card refund was not successful

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  queenitw · Member · Jul 31, 2018 at 4:47 am

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  My credit card refund was not successful

  The blog I need help with is: (visible only to logged in users)

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  shubhammjain · Member · Jul 31, 2018 at 5:14 am

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  Hi there,

  I’ve added ‘modlook’ tag in sidebar for staff assistance. Staff will soon help you.

  In general credit card refunds, could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  In order to help you better, please verify receipt for the refund here:
  https://wordpress.com/me/purchases/billing/

  For information about refunds please visit below article:
  https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment

  Thanks!

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  brookedot · Member · Jul 31, 2018 at 6:20 am

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  Hi there,

  Sorry about that, I’ve issued the refund on our end. Please allow 5-10 days for the refund to appear in your account.