MY "CROP" tool is not working… what do I do to crop a header?
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HELP!! I am unable to crop any image that I upload to crop!! I thought maybe it was because it kept telling me I need to “upgrade…” which I did tonight, but nothing changed!!!
I am trying to change my header but have no way to do it if I cannot crop the images.
I sent this before and received a comment from someone… I responded but its been days and I have not heard from them back. PLEASE HELP? Thank you.
Blog url: http://hischildorothy.wordpress.com/ -
From looking at your recent uploads, it seems that the original image you’ve tried to crop is extremely big. Can you try resizing it on your computer first?
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good idea… i will try that and let you know how it works. i am unable to add any pictures either to my blog… so maybe that’s the problem? though i am doing nothing different than i have done before.
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Do you see any errors when you try to add images?
If so, would you please quote the errors?
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what happens: i am in my blog window… mark my place for the picture… go to the icon above the text window and choose it (it has changed, is different than it used to be?)… anyways… it opens the window to upload a picture… but instead of being a full window, it sits down in the right-hand corner of the screen, and all i can work with is about 1/3 of the screen. i cannot choose anything further, i.e…. where to place the picture… center/right/left, etc. the window beneath is transparent black… i can still see my blog, tho… this is so frustrating, i am so far behind because of this your help much appreciated!!!
dorothy
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to yoavf… i went to my picture and sized it from 8.68mb to 385kb… then tried to upload the picture so i could crop it to be a header for my blog. nothing… same problem. it is as if my “crop tool” is broken or does not work. i’ve used it lots before and have been able to move the dotted window over the picture to where i wanted, then chose to crop. it just sits there on the top part of the picture now and will not move so any other position to crop it.
any ideas? i am so far behind in my blogs! help! -
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That’s your operating system, what do you use for a web browser?
http://www.whatismybrowser.com/ should be able to tell you the browser name and version number.
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Could you try updating to the latest version of Internet Explorer, version 9?
You might also try using a different browser, like Chrome or Firefox.
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Thank you all for your great responses and help with my problem! I did upgrade my Internet Explorer from 8 to 9… that seemed to have solved my problem with the cropping tool. Managed to crop with no problem after I got IE-9 all set.
HOWEVER… tried to insert photos into my new blog… the upload window showed up fine now… but… after uploading the picture? The window gives me no option/choice as to where I want to insert my picture… i.e…. left/right/center, etc.
Seems like I am getting closer… any help?
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Okay, would you be able to take a screenshot of the pop up box after uploading an image? You can upload the screenshot to your Dashboard -> Media page:
http://en.support.wordpress.com/make-a-screenshot/Are you using IE with compatibility view on?
http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/compatibility-view
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