my current plan

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  twisteddigitsartc3a0b88956 · Member · Sep 3, 2019 at 2:09 pm

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  Hello, I am new to developing a website. I signed up a year ago and never developed the site. I started a blog but not my website yet and it is renewal time. I have the upgraded plan but got a notice today: G Suite on your blog Twisted Digits Art is about to expire.

  G Suite costs $72.00, and it is set to expire on September 1, 2019. This price does not include any applicable taxes which will vary based on your billing address.

  Renew G Suite
  The renewal didn’t go through, and we’re getting in touch because you’ll need to manually renew this upgrade.

  If you have any problems or questions, please do not hesitate to contact Support.
  What do I need to do? Also, my account changed from @twisteddigitsart to:@twisteddigitsartc3a0b88956. Please advise. Thank you.

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  supernovia · Staff · Sep 3, 2019 at 4:27 pm

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  Hi there,

  Also, my account changed from @twisteddigitsart to: @twisteddigitsartc3a0b88956.

  These are two separate accounts — this one was just created in July. Can you log out, and log back in using the twisteddigitsart username?

  Then you’ll be able to manage the upgrades here:
  https://wordpress.com/me/purchases

  You’ll also be able to talk to support directly if you have questions.