My current Website

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  eleanorguydon · Member · Apr 16, 2021 at 1:56 pm

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  I am trying to pay for my current website. Relaxedbrides.com. It keeps trying to have me pay to launch a new website

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  ictonyx90 · Member · Apr 16, 2021 at 2:10 pm

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  Hi there,

  If you go to My Site -> Upgrades -> Purchases, you should be able to select which plan or domain you want to make a payment for.
  After selecting this, scroll down and select Renew Now option.

  On the same page, you should be able to find the auto-renew button.

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  eleanorguydon · Member · Apr 16, 2021 at 4:18 pm

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  What if it expired yesterday

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  ictonyx90 · Member · Apr 16, 2021 at 4:28 pm

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  I would recommend trying to contact support, if it only expired yesterday you should be able to renew it at the regular price.
  Please see the support link: https://wordpress.com/help/contact

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  eleanorguydon · Member · Apr 16, 2021 at 4:40 pm

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  I’ve been trying. I can’t find a number

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  themagicrobot · Member · Apr 16, 2021 at 4:45 pm

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  There is no phone support at WordPress.com. To get access to your site you need to log out and log back in with the correct username relaxedbrides1 and correct password. Then you can pay the renewal.
  https://wordpress.com/support/account-recovery/

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  deancroyal · Staff · Apr 19, 2021 at 4:28 pm

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  Hi @eleanorguydon – It looks like you might have resolved this thanks to @themagicrobot’s help. If you still need help, let us know please.