My dashboard is missing, too! I can't get in to post!

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  godalonesufficeth · Member · Oct 8, 2011 at 2:29 pm

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  Like the previous question, my dashboard is missing as well. I’ve been attempting to get in from the wordpress.com login for a half hour- nothing is working. Please remedy this issue soon. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 8, 2011 at 4:35 pm

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  I am not experiencing this problem. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  Are you using http:// or https:// see http://en.support.wordpress.com/https/

  Which browser and version of it are you using? Have your tried clearing your browser cache and cookies? http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

  Is your browser version up to date? You can upgrade any browser version here.
  http://browsehappy.com/

  Do you have third party cookies enabled? Do you have another browser you can try?

  You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

  If none of those result in success then you will have to contact Staff. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

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  godalonesufficeth · Member · Oct 8, 2011 at 6:36 pm

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  We’ve tried all of your suggestions- reset cookies, tried a different web-browser, etc. on 4 different laptops- still can’t get in. We’ve tried leaving a message for help, but it appears support is out of the office until Mon. Do you by anychance have a way of contacting support for us? Thank you again for your help.

  Blessings,

  KJU

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  timethief · Member · Oct 8, 2011 at 6:57 pm

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  I will flag this thread for Staff attention.

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  staff-blorbo · Staff · Oct 8, 2011 at 10:33 pm

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  Can you access [removed] directly?