My dashboard is not working

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  whatmeread · Member · Dec 2, 2013 at 9:39 pm

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  Hi, guys,

  My dashboard has not worked correctly all afternoon. It is not showing my data, I can’t select comments from there, or do any work. The rest of wordpress seems to be operating just fine. I have tried several different browsers, and that doesn’t seem to be the problem. Is anything going on that would cause my dashboard not to work? My URL is http://whatmeread.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 2, 2013 at 10:12 pm

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  Hi there,
  There are several threads reporting this now. I’m tagging them for Staff. Please post to this thread https://en.forums.wordpress.com/topic/dashboard-not-working-and-cant-add-media-to-posts?replies=5 so you are notified when they respond and please be patient while waiting.

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  kraftbj · Staff · Dec 2, 2013 at 11:06 pm

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  Howdy,

  We just deployed a fix for this issue. Can you try again and let me know by replying to this thread if it doesn’t work?

  Thanks!

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  whatmeread · Member · Dec 3, 2013 at 1:37 pm

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  It looks like my dashboard has been completely refigured. I’m not sure I like how it looks, but it is working now.

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  kraftbj · Staff · Dec 3, 2013 at 3:10 pm

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  Yes—we streamlined some pieces of the dashboard, added an activity feed, and a few other updates. All of the enhancements launched yesterday were written about yesterday at http://en.blog.wordpress.com/2013/12/02/theme-widget-improvements/

  Cheers!

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  essjayjay · Member · Dec 3, 2013 at 6:41 pm

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  Hello – my dashboard is not working correctly, either. When I click on “Settings,” the only option I am given is “Sharing.” I have tried different browsers on different computers and have the same problem on all of them.

  Thanks for your help!

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  kraftbj · Staff · Dec 3, 2013 at 7:02 pm

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  Hi essjayjay,

  Can you take a screenshot of the issue and upload it to your site’s media library at http://essjayjay.wordpress.com/wp-admin/media-new.php ? I can’t duplicate the issue on your blog.

  Instructions for making a screenshot.

  Thanks!

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  essjayjay · Member · Dec 3, 2013 at 7:24 pm

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  Kraftbj, thanks for the response. I have uploaded a screenshot.

  Thanks!

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  kraftbj · Staff · Dec 3, 2013 at 8:47 pm

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  Thanks.

  The site you’re having trouble with is self-hosted using WordPress.org (and not hosted here, on WordPress.com).

  More about the difference: WordPress.com and WordPress.org

  We only support WordPress.com here. The support forums for WordPress.org is at http://wordpress.org/support/

  In your case, it appears your user account does not have “administrator” access, so of the Settings menu, the Sharing page is the only one that you’re authorized to visit.

  Thanks!

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  essjayjay · Member · Dec 3, 2013 at 8:54 pm

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  Thanks – I appreciate the information!