My dashboard isnt working

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  atlnight · Member · Dec 9, 2007 at 3:47 am

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  My dashboard is semi frozen it isnt adding all the hits. Feedburner says 2000+ and dashboard says 199 some one please help my fix this issue. I think it has something to do with me adding poll daddy to a post and after that I noticed the issue.

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  thesacredpath · Member · Dec 9, 2007 at 3:50 am

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  Are you taking about your feed stat on feedburner?

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  timethief · Member · Dec 9, 2007 at 4:14 am

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  This is a duplicate post. We just went through all this in another thread. This blog is not a wordpress.com blog. The blogger has been told the correct forum to go to http://wordpress.org/support/ but has come back and posted here yet again.

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  timethief · Member · Dec 9, 2007 at 4:19 am

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  Ahhh … here’s the other thread https://en.forums.wordpress.com/topic.php?id=18881

  If you have a global dashboard issue here then do know that staff need details. Please do not post them to the forum. Send them to staff during support hours using this link http://wordpress.com/contact-support/ and note that support hours are Monday-Friday 8 AM- 4PM.

  make sure you send them the following info:
  – your browser
  – your browser version
  – your FULL blog address (not the name, the real address that begins http:// )
  – your FULL username
  – your REAL email address that is registered here
  – and a very good description of the exact problem.

  Also understand that Volunteers do not have backend access to blogs and cannot effect technical fixes.

  Best wishes :)

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  thesacredpath · Member · Dec 9, 2007 at 4:22 am

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  I take it you are self-hosted using the wordpress blog stats, is that correct?

  I can’t get your site to even load properly in Firefox, Safari or IE7. Something is seriously b0rked. Firefox reports two errors and then quits loading the site. Safari reports 1 error.

  Also, when I put your URL into the html/xhtml validator at http://validator.w3.org/ it reports there are 57 errors on your main page.

  You need to go here http://validator.w3.org/check?uri=http%3A%2F%2Fwww.atlnightspots.com%2F&charset=%28detect+automatically%29&doctype=Inline&group=0 and fix the errors before anything can really be done.

  Once the errors are fixed, then take a day and see if the stats straighten out, if not, then you are going to have to contact staff since there isn’t anything us volunteers here in the forums can do.

  http://wordpress.com/contact-support/ (Mon-Fri 8am-4pm Pacific time) or using the “support” button in the upper right of your dashboard.

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  thesacredpath · Member · Dec 9, 2007 at 4:23 am

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  @timethief
  I suspect he’s using the blog stats plugin from wordpress which is why he’s asking here, but as you can see from my post above, the site has major issues that need to be addressed before anything can be done.

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  timethief · Member · Dec 9, 2007 at 4:25 am

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  Agreed. ;-)