My dashboard says my site is not accessible, but the website shows up fine

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  greeneid · Member · Aug 2, 2017 at 2:11 am

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  HI! I am trying to update my website (designreframe.com) and I have a red ! point that says my site cannot be accessed, and asks if i want to disconnect the site. New at this, would really appreciate some help in resolving!

  The blog I need help with is: (visible only to logged in users)

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  terrybrownell · Member · Aug 2, 2017 at 2:14 am

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  Hello!

  That looks like a site running a self-hosted version of WordPress.org. This support forum is for sites hosted here at WordPress.com

  To clear up any confusion, WordPress.com and WordPress.org are two different things: https://wordpress.com/com-vs-org/

  The support and documentation you’re looking for is here: https://wordpress.org/support/

  Also, it appears your site is hosted with Bluehost. I suggest contacting their support here: https://my.bluehost.com/hosting/help

  Hope that helps!

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  greeneid · Member · Aug 2, 2017 at 2:24 am

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  Thanks so much, appreciate the info & the quick reply! Cheers!

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  terrybrownell · Member · Aug 2, 2017 at 2:25 am

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  My pleasure. Hope you sort it out soon!