My Dashboard Will Not Load

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  aniahenderson · Member · Jul 17, 2020 at 9:33 pm

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  Hi,

  I am not sure what happened. My dashboard won’t load. I tried logging in through WordPress and Bluehost and both ways give me an ‘Error 502’ and says there is an error with my hosting.

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  staff-mckluskey · Staff · Jul 18, 2020 at 11:23 am

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  Hi there!

  Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Bluehost), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.