My Debit Card Was Charged 300 dollars incorrectly
-
My debit card was charged 300 dollars incorrectly. How do I call the billing department to sort it out?
-
Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Hope this gets resolved soon. :)
-
Hi there,
The account you’re using to post here does not own any sites or upgrades on WordPress.com, and we don’t even have a card on file for you.
If you were charged $300, it would have been for the renewal of a WordPress.com Business Plan purchased between 11 months and a year ago. Do you own any sites on WordPress.com via a different account, or do you have any other email addresses that might have been used for a different WordPress.com account?
-
The ID on the transaction is [redacted].
I dont have the login to the other account and it was a work related account that I 100% deleted automatic renewal from. I am pretty certain a coworker renewed it without telling me. Is there anyway to get a refund?
-
-
I tagged this with modlook to get attention from Staff. Also ever never post personal info (the transaction ID) on a public forum.
-
-
I’ve sent an email to the address associated with your account. Please let me know if you don’t receive it.
-
-
-
-
-
Is there a direct line / chat to a happiness agent? I received feedback form for this request but no follow up for my issue.
-
Hi there, it looks like you were able to get this resolved via live chat. I’m closing this thread but if you need anything else let us know.
- The topic ‘My Debit Card Was Charged 300 dollars incorrectly’ is closed to new replies.
WordPress.com Forums 