My debit card was charged early
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Hi. I was using the free 14-day trial of the upgraded editor. According to the receipt, I signed up for the trial on July 16, but I was charged on July 18, two days before the trial was supposed to end. I was planning on ending the trial period, but the site charged my card earlier than it said. I need to know how to get that money back as the website gave me inaccurate information. Thank you in advance.
The blog I need help with is: (visible only to logged in users)
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Small correction. The charge went through on July 19 instead of July 18. Still that was early.
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Note that you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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