my domain

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  arnoldbspencer · Member · Dec 16, 2017 at 12:29 am

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  I cancelled my domain, but still have it and the wordpress site doesn’t show my plan that I upgraded to a few months ago. How do I

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 16, 2017 at 12:58 am

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  Hi @goneisthewind, we refund plans that are cancelled within 30 days of purchase, and domains if they are cancelled within 48 hours. Did you cancel a recent purchase?

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  arnoldbspencer · Member · Dec 16, 2017 at 3:17 am

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  I had one of my domains on wordpress.com, and I cancelled it, but now I want to reactivate the site, however I can’t find the section where my domain was or the record of my package upgrade.

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  supernovia · Staff · Dec 16, 2017 at 11:20 pm

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  Okay. Can you confirm which domain you’re referring to so I know we’re working with the right account? I’ll see what we can do.

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  arnoldbspencer · Member · Dec 16, 2017 at 11:26 pm

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  bspenceredwards.com

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  supernovia · Staff · Dec 17, 2017 at 5:49 am

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  Thank you, I can see this domain was registered through GoDaddy but is pointed here. I was able to un-cancel the package for you.

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  arnoldbspencer · Member · Dec 17, 2017 at 6:26 pm

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  Thank you so much for your help

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  supernovia · Staff · Dec 18, 2017 at 6:10 pm

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  You bet — cheers :)