my Domain

  • Unknown's avatar
    roselynn2020 · Member ·

    O bought a Domain I am still at check out over 7 jkfdjk hours.
    You keep screwing it up. WHY??? ProfitGranted.online wow $8
    $9.00 with tax you keep giving me profitgrantedonline.wordpress.m, that is not my Domain what is wrong wqith you people

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    I’m not showing a domain purchase or a domain tied to your account. Did you purchase the domain from WordPress.com or some other registrar? What is your end goal with this?

    Also, while you can purchase a domain without a plan, to have your domain be your primary domain, you need a paid plan. Otherwise, your domain will redirect to your free *.wordpress.com URL.

    If you’re trying to purchase but it doesn’t work – can you give us more information about what happens when you try to check out? Do you get a white screen or does nothing happen? Do you get a specific error message? Once we have that information, we’ll be better able to advise.

    Thanks.

  • Unknown's avatar
    roselynn2020 · Member ·

    First I wasn’t trying to get a website just a Domain which was
    profitgranted.online that was it I get that wp goes at the end if I didn’t buy the domain when I searched it was available not profitgrantedonline.wordpress.com
    thats just a little too long. If you go to Domains type what I did you will see it
    It was confirmed but still couldn’t do it.WHY would I put an ending on it when that was a Domain again not a website then why would I even pay for Makes no sense.
    http://WWW.PROFITGRANTED.ONLINE??
    It types it just fine until I try to click on it then no goes back to profitgrantedonline.wordpress.com way to long I didn’t need the online but that was the suggestion in domains choice og .blog or .art or .online etc. of you typr in domains you will peobably see my cart still sitting there for no reason. No screen didn’t change or anything just did nothing.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for clarifying.

    Can you try the domain purchase by following the steps here?

    https://wordpress.com/support/domains/register-domain/#register-a-new-domain

    You should be able to pick that domain since it doesn’t appear to be registered anywhere by following those steps.

    Let us know if you still have trouble!

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