MY DOMAIN CHANGED AND MY WEBSITE DISAPPEARED

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  frhtbthnyldz · Member · Mar 27, 2024 at 2:11 pm

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  yesterday ı registered elemantor with my wordpress webite. While logging in to elemantor, a warning came up saying “should your domain be replaced with this …..” and I clicked the “ok” button. now I cannot log in to my website both in my wordpress dashboard and in elemantor. and I get the error I have attached. the domain of my wordpress site before the elemantor update: “http://frhtbthnyldz.wpcomstaging.com“. please help me find my site.

  

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 27, 2024 at 2:24 pm

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  Hi,

  I can see that your site used to have a Creator Trial plan that has expired. When a Creator Trial plan expires, all the changes made during the trial are reverted.

  You can recover and resume your work by purchasing a Creator plan:

  
  and then restoring a backup of your site from the time of the trial:

  

  Back Up and Restore Your Website

  in WordPress.com Support

  6 min read

  Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

  As your site was reverted on March 25, 2024, I’d recommend restoring a backup from that day or the previous day.

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!

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  frhtbthnyldz · Member · Mar 30, 2024 at 12:19 pm

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  hello again, thank you very much for your reply. ı purchased the creator plan yearly, can you control again and help me for the my old website theme.

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  staff-dragon · Staff · Mar 31, 2024 at 6:53 pm

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  Hey there,

  Thanks for letting us know and signing back up for the Creator plan. I am sure what you are looking for assistance with specifically, but you can restore your site following our help guide here:

  

  Restore Your Site After The Plan Expires

  in WordPress.com Support

  3 min read

  If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Creator or Entrepreneur plan again. Do this as quickly as possible because the site’s plugins are rem

  If there is anything you need assistance with specifically, I would be happy to take a look.

  Thanks! Looking forward to hearing from you.