My domain dashboard says I have no sites, when I have purchased a site

  • Unknown's avatar

    I received this email:

    Domain name due for renewal:

    hujanet.blog – expires on 2019-11-12

    Please ensure your domain is renewed during the next 30 days. If your domain is not renewed on time, sites and emails that use it will stop working – which we’d hate to see!.

    To renew, go to your domains dashboard on WordPress.com.

    I clicked the link, and I can’t access any of my sites.

    You don’t have any WordPress sites yet.
    Would you like to start one?
    Create Site

    So clearly I own that domain, but now I can’t access it..

  • Hi there,

    That domain is owned by a different account than the one you’re using to contact us. Please log in to that other account to be able to renew your domain.

    If you cannot access that other account, please follow our Account Recovery guide:

    Recover Your Account

  • The topic ‘My domain dashboard says I have no sites, when I have purchased a site’ is closed to new replies.