my domain expired and I would like to have it back please

• 

  fashionecture · Member · May 24, 2017 at 8:56 am

  • Copy link
  • Add topic to favorites

  Dear sir, unfortunately I didn’t realised my domain is expiring.
  I really need to have it. Could you please advice me on how to have it back ?
  Thank you,
  Best
  Nogol Zahabi

  The blog I need help with is: (visible only to logged in users)

• 

  otpidusprime · Member · May 24, 2017 at 9:17 am

  • Copy link

  Hello Nogol,
  Is https://fashionecture.com/ the domain name you are taking about? If it is, then I must inform you that it seems to be in redemption period, so you will charged an extra $80.00 redemption fee along with the regular renewal cost.

  NOTE:

  During the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.

  As written in this official support document: https://en.support.wordpress.com/domains/domain-expiration/

  I am tagging this question with the modlook tag so that this thread gets the staff’s attention. They might be able to assit you in renewing the domain.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thanks! 🙂

• 

  kokkieh · Staff · May 24, 2017 at 11:20 am

  • Copy link

  Hi there,

  Your domain is currently in redemption with our domain registrar, and we need to pay them an additional $80 fee to restore it, as @otpidusprime indicated. Please let me know if you agree to that fee and I can get the recovery process started.